Capital One ATM fee settlement overview
A federal judge has approved a $13 million settlement resolving claims that Capital One improperly charged out-of-network ATM fees on balance inquiries made at in-network ATMs. More than 1.6 million Capital One account holders are expected to benefit.
The lawsuit alleged that Capital One charged:
- A $2 fee for balance inquiries at in-network ATMs.
- Double fees when customers made a balance inquiry before withdrawing cash at out-of-network ATMs.
According to the complaint, these practices were deceptive and unfair, especially since Capital One’s own account documents assured customers that no fees would apply when using in-network ATMs.
KalielGold’s role in protecting consumers
The plaintiffs were represented by a team of consumer protection attorneys, including Jeffrey D. Kaliel and Sophia Gold of KalielGold PLLC. With offices in Washington, DC and Oakland, California, KalielGold focuses on consumer protection litigation, holding major financial institutions accountable for deceptive and unfair practices.
By serving as Class Counsel in this Capital One ATM fee settlement, KalielGold helped secure both monetary compensation for customers and long-term changes to Capital One’s disclosure practices.
Why this case matters for banking customers
This case highlights the importance of consumer protection class actions in addressing hidden or deceptive fees in the banking industry. ATM fees, though small individually, can add up to millions in profits for banks at the expense of everyday consumers.
If you’ve been charged unfair or unexpected banking fees—whether by Capital One, Bank of America, or another institution—you may have legal rights and options.
Contact KalielGold PLLC today to learn how we fight for consumers nationwide.
